Currently, there is no governmental body that regulates the block management industry however there are self-regulatory bodies that provide such safeguarding for leaseholders.
The Association of Residential Managing Agents is the main regulatory body for managing agents in the UK. ARMA have certain criteria that agents must adhere to, ensuring the highest standards in the management of their buildings and clients.
Of course, there are regulatory bodies that block management companies must join, such as the Information Commissioner’s Office for data protection as well as the Property Ombudsman for recourse over service complaints.
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